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Operational Resilience and Business Continuity Manager

Hybrid - WFH/London 3 days a week
£600-£650 per day (Inside IR35)

Job type: Contract
Sector: Professional Services
Job reference: JEM/44643

Post Date: 24 April 2026

Operational Resilience & Business Continuity Manager required for major global law firm. This role is critical in ensuring the firm can effectively respond to, recover from, and adapt to disruptions while continuing to deliver key services to clients-particularly within regulated sectors such as banking and insurance.

You will play a key role in strengthening our operational resilience framework, supporting crisis management activities, and embedding best practices across the organisation.

Key Responsibilities

Support incident response and recovery activities to manage crisis events and meet compliance requirements
Develop, implement, and maintain Business Impact Assessments (BIAs) and Business Continuity Plans (BCPs)
Contribute to the firm’s operational resilience framework, aligning with industry standards and regulatory expectations
Identify important business services and map supporting processes, systems, and dependencies
Assist in defining and reviewing impact tolerances to ensure service continuity during disruptions
Participate in scenario testing and simulation exercises
Conduct resilience risk assessments, focusing on vulnerabilities, dependencies, and third-party risks
Collaborate with business units to develop and maintain response and recovery plans
Monitor and report on resilience risks, issues, and incidents, escalating where appropriate
Engage with clients to demonstrate alignment with operational resilience expectations
Support business development activities, including RFIs, tenders, and client due diligence
Deliver training and awareness sessions on resilience practices
Maintain documentation to support audits and client requirements
Drive continuous improvement through lessons learned, innovation, and stakeholder engagement

Key Skills & Experience

Expert experience in business continuity and/or operational resilience
Experience implementing resilience frameworks (ISO22301) in complex, regulated environments
Strong enterprise/business focus (rather than technology-led resilience such as IT DR or IT risk)
Subject matter expertise in operational resilience and business continuity
Experience with scenario testing, impact tolerances, and risk assessment
Strong stakeholder engagement skills – confident, articulate, and able to influence at all levels
High attention to detail with strong problem-solving capability
Self-starter with the ability to work autonomously and manage ambiguity
Proven ability to deliver at pace and coordinate across teams
Team-oriented with strong collaboration skills
Experience with ServiceNow (Business Continuity module), including gathering business requirements, is advantageous

We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment processes means that we welcome applicants from all backgrounds, regardless of their lived experience or personal characteristics. We also invite applicants who meet most of the listed requirements, even if not all, to apply. If you require any adjustments to the application process, please let us know.

Barclay Simpson acts as an Employment Agency for permanent positions and an Employment Business for temporary/contract engagements.

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