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M/Text Administrator
We are supporting an established Insurance company looking to hire an Output Management / M/TEXT Specialist to support and further develop its customer communication and output management landscape. The position will have a particular focus on M/TEXT and M/OMS, alongside supporting a major migration to the next-generation M/TEXT TONIC platform.
You will be responsible for the administration, maintenance and development of the existing M/TEXT and M/OMS environment, including developing new solutions and improving existing processes. A key part of the position will be supporting the migration from M/TEXT Classic to M/TEXT TONIC, developing and maintaining document and letter templates, troubleshooting technical issues and acting as a central point of contact between IT and specialist business teams.
The successful candidate will have experience within Output Management / Customer Communication Management (CCM), ideally with hands-on knowledge of M/TEXT, M/OMS or other M-Series technologies. You should have a solid technical background, understanding of programming concepts and experience working across IT projects, system migrations and technical requirements analysis. Strong analytical, communication and stakeholder management skills are also important for the position.
We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment processes means that we welcome applicants from all backgrounds, regardless of their lived experience or personal characteristics. We also invite applicants who meet most of the listed requirements, even if not all, to apply. If you require any adjustments to the application process, please let us know.
Barclay Simpson acts as an Employment Agency for permanent positions and an Employment Business for temporary/contract engagements.
