Senior Service Manager – Security Clearance needed

Rate: €450–€525 per day
Security Clearance: Must hold a valid NATO Secret (or national equivalent) clearance
About the Role

• Manage the infrastructure as a service and ensure system readiness at a level specified in the SLA.
• Ensure the availability and quality of engineering support delivered to the customer.
• Manage the Configuration Management to ensure that all assets are maintained at known configuration states and can be correctly accounted for.
• Conduct periodic risk assessments to anticipate and deal with obsolescence and initiate new projects.
• Manage change management plans to overcome identified problems.
• Realise the assessment of manpower and budget requirements.

Skills.

• Experience in IT services engineering, planning, operations, maintenance, and management. Experience as a line manager and provide evidence of having the ability to be a motivator and mentor
• Experience in the Configuration Management and Change Management processes and tools. Experience in roles requiring significant business and managerial skills, such as : contingency planning and implementation, budget planning, preparation, and execution.