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Crisis & Incident Manager

  • Location: Glasgow
  • Salary: £Competitive
  • Job type: Permanent
  • Job reference: CM/167879
  • Sector: Resilience , Resilience
Job Description

This role is responsible for managing a UK-wide incident and crisis management framework; managing incidents, ensuring prompt resolution, key stakeholder engagement and full root cause analysis and reporting. You will provide central oversight of all crisis management, contingency and continuity planning, ensuring that response frameworks, roles and responsibilities are coherent and aligned.  Candidates should have substantial incident management experience in first or second line of defence within a complex organisation.  You will have hands-on experience of facilitating Business Impact Analysis and driving through to conclusion thorough root cause analysis and lessons learned. Experience of regulatory requirements relating to business continuity, resilience and incident management and relevant standards would be advantageous.

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