Job Description
Our client is an emerging NeoBank which is the new business line for an established Financial Services group. Having obtained regulatory approvals, the firm is seeking to hire a Chief Operating Officer to lead the next stage of development and growth.
Responsibilities:
- Design and implement operational policies, procedures and workflows across all functions
- Monitor daily activity and review and amend policies where required to ensure efficiency and effectiveness
- Contribute to data protection, business continuity and operational resilience policies
- Work with front office teams to ensure a good customer experience and address and issues raised
- Manage and oversee service arrangements with vendors and other third parties
Experience required:
- Prior experience leading the operations function for a NeoBank or FinTech organisation
- Experience of online retail banking products
- Experience of working within an Executive function
- An understand of UK Regulatory requirements is preferred
- Knowledge of Cypriot and other EU regulatory regimes is advantageous
- A pre-existing right to work in Cyprus is required